Jobber runs the residential service truck.
Forge runs the commercial install job.
Jobber is one of the cleanest products in home-service software — fast quoting, scheduling, invoicing, and payments for residential trades that live on the next visit. It earns its place. Forge is built for a different operator: the commercial installation contractor whose work runs on bid-build, certified payroll, change-orders, and submittals. Different work. Different chest.
Side by side. Honest about both.
Yes. AI primitives are the foundation, not bolted on. Modules share architecture rather than relying on integrations between separately built products. 16 provisional USPTO filings cover the spatial, comms, and labor intelligence.
Mature field-service platform with AI features added to an established product. Built for residential service workflow, not commercial-install architecture.
Treasury (native module). Davis-Bacon rates per project, prevailing wage per worker per task, WH-347 ready to file. The compliance burden lives in the chest, not in a third-party export.
Not the use case. Jobber serves residential trades; certified-payroll and prevailing-wage filing is outside its scope and handled by a separate payroll service.
Yes. Hyperion — iPad/iPhone LiDAR. Walk the structure, get a line-item estimate from ground-truth geometry. Methodology and sample plan published at /proof/hyperion-accuracy (±0.8% flat/low-slope, ±2% complex; graduates to a measured benchmark after third-party verification).
No spatial-capture engine. Quotes are built from manual line items; measurement happens off-platform.
Field-initiated change-orders generate from the install ticket or a scan delta. Customer signs from the truck. Treasury writes the financial side automatically and the PM sees the signed order in the project log.
Quote-and-invoice flow built for residential jobs. Commercial bid-build change-order trails are outside the design.
Documents native — submittal packages, as-builts, commissioning, AHJ markup, version-controlled and attached to the project record.
Not in scope. Built around quotes, work orders, and invoices rather than engineered submittal packages.
Native dialer, compliant SMS, call recording, and AI call summaries that write to the project log — federated with CRM, project, and payroll.
Strong client communication for residential service — automated reminders, follow-ups, and review requests. A separate phone system handles voice.
One architecture. Estimating, scheduling, CRM, documents, payroll, comms, field ops, and Hyperion share state because they share an architecture, not because of a nightly sync.
Cohesive residential-service core (quote → schedule → invoice → pay) with an app marketplace and integrations for everything beyond it.
Public list: Forge Core $499/mo flat (unlimited users, no per-seat) plus a la carte modules, packaged as Starter $299, the Working Stack about $900, and Full Platform about $1,999. Charter is the founder program by application: $27,000 prepaid for 36 months (~$750/mo equivalent), locked forever, ten seats.
Published tiered plans at an accessible residential-business price point, billed per plan with seat add-ons.
Where Jobber is the right call.
- 01.Residential home-service businesses — landscaping, cleaning, HVAC service, plumbing, pest control — that live on the next visit and the next invoice.
- 02.Operators who want a fast quote-to-schedule-to-invoice-to-payment loop with minimal setup and a genuinely good mobile app.
- 03.Small and growing service teams where an accessible monthly price point matters more than commercial-trade compliance tooling.
- 04.Service models built on client reminders, online booking, and review pipelines — Jobber's client-communication automation is a real strength.
The honest line.
If the operator runs residential home service — short visits, fast invoicing, no certified payroll, no submittals, no commercial change-order trail — Jobber is the right tool and meaningfully cheaper than Charter. Charter is built for the commercial installation contractor running bid-build work with prevailing-wage exposure, engineered submittals, and a change-order trail the field crew can defend.
Residential service and commercial install are different trades. Forge picked one. Pick the chest built for yours.